PM 413 Project Performance and Quality Assurance
Project Performance and Quality Assurance focuses on providing the student with tools and techniques to ensure that a project achieves the desired level of quality outcome. Students will learn about quality, who defines it and how it is defined, and tools and techniques such as quality plans, control charts, peer review, check lists, and process mapping. The student will have an opportunity to practice managing a process improvement project where they define baseline measures, identify key performance indicators, and use tools like process mapping to improve an everyday activity.Course Entry Requirements:
PM 406