PSY 421 Interviewing And Counseling Skills (SS)

Through lecture and experiential learning, students will study and practice skills of effective communication. Each student will do an analysis of his or her personal communication style, taking into consideration the implications of gender, race, and culture. Special emphasis will be placed on the communication skills needed by the human services and behavioral science professional.

Credits

5

Outcomes

1. This course will prepare students to:
2. Demonstrate the skills of active listening.
3. Identify personal communication styles and related defense mechanisms.
4. Evaluate an interview and assess personal strengths and areas for growth.
5. Analyze the impact of gender, age, race, and ethnicity on interpersonal communication.
6. Build basic self-awareness and understand personal tendencies as both the “listener” and the “speaker” in the communication process.
7. Illustrate the role of interpersonal skills in all the helping professions.