BUS 402 Managing Organizational Systems and Complexity
This course is designed to enhance students’ analytical skills in strategic thinking and decision-making through the examination of relevant concepts, tools, and techniques in Complexity Science and Strategic Management. A key component of the strategic management process involves “performing an internal audit,” which helps managers to develop an in-depth understanding of the company’s internal resources, operations, and capacities. The outputs of the internal audit represent strengths and weaknesses of the organization. Informed by the properties of complex systems and equipped with analytical perspectives and tools such as systems thinking and system archetypes, students will be able to analyze and gain insight into the firm’s patterns of behavior and dynamics within various sectors (e.g., management, marketing, finance, operations, and R&D). Students will learn to formulate effective strategies by integrating their knowledge of a company’s inner-workings and the external environment