HL 560 Human Resource Management in Healthcare

In this course, students address the role of human resources in healthcare organizations as well as the recruitment, retention, management, and development of these resources. Students gain an understanding of the key roles of human resource personnel in establishing goals and expectations regarding organizational performance as well as how individuals contribute to effective performance in terms of controlling costs, improving quality, and providing excellent customer service. They explore major federal and state legislation that influences human resources, key management functions within workforce planning and recruitment, and functions within workforce retention.

Credits

3

Outcomes

1. This course will prepare students to:
2. Analyze leadership traits that correspond with improving employee performance.
3. Analyze regulations that influence and govern human resource functions in a healthcare organization.
4. Develop a staffing model for a healthcare organization.
5. Evaluate factors that improve and sustain high levels of patient satisfaction in a healthcare organization.