COM 461 Communicating Crisis, Emergency and Social Change (HU or SS)

This course investigates the development and implications of crisis communications in today’s world. Students will develop a framework for a communication plan in the event of a crisis or emergency, as well as learn how to manage issues that might develop into a crisis or negative story or event, examine issues of risk management and crisis recognition, and understand how to factor the social and psychological implications of a crisis or emergency into a communications plan. Through case studies and theory, this course helps students develop the critical thinking skills, analysis, and ethical grounding required to handle the communication of crises and emergencies.

Credits

5

Outcomes

1. This course will prepare students to:
2. Define, recognize and manage a crisis through communications.
3. Design a strategic crisis communications plan.
4. Examine risk assessment and reputation management.