MBA 550 Business Operations *

In this course, you will learn about the design, analysis, planning, and control of business processes to achieve desired performance objectives. Topics include: the relationship between operations strategy and process structure; the impact of process structure on process performance; process performance measures and their relationships; process performance evaluation; managerial levers for improving and controlling process performance and systems; and managerial issues in planning and designing quality assurance systems.

Credits

3

Prerequisite

MBA 500, MBA 520, MBA 535

Outcomes

1. This course will prepare students to:
2. Analyze an organization’s operational strategy.
3. Prepare an operations plan.
4. Demonstrate how process and value chains support creation of goods and services.
5. Apply the principles of quality control.
6. Compute solutions of quantitative problems that improve operations.
7. Solve operations problems using standard methods.
8. Design a supply chain.